Shipping Policy
Shipping policy
- Our working time is 09:00(UTC+8) to 18:00(UTC+8) from Monday to Saturday.
- Orders Processing Monday-Saturday. Orders placed on Sunday would be processed following Monday.
- After you submit the order and the payment successes, your package will be packaged and processed within 48 hours. After delivery, we will submit the courier tracking number on the website. You will receive the courier tracking number in about 72 hours, stepping on your tracking information.
- Shipping cost is based on your order's price, your destination and shipping method.
- We will get you noticed if there is any question about your order. Please pay attention to your email.
- Please fill in your address in detail. PO Box, APO, or FPO address could not be sent.
Shipping Area
We could arrange shipment to worldwide except for Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, British Forces, Brunei, Cambodia, Laos, Liechtenstein, Lithuania, Monaco, Thailand
Shipping Time&Cost( Ship from China)
Note: Some special products, such as those with electricity, usually take 3 to 5 days longer than the schedule below.
Please note that these are estimates and aren't guaranteed, we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact Customer Service
Total Delivery Time= Processing Time+ Shipping Time
Normally Processing time: 1-2 days
Our shipping cost depends on the weight and amount of your order and the country the address will be shipped to.
Shipping time to the countries are as follows:
- 5-12 business days Ship to the USA
- 5-12 business days Ship to Australia
- 5-12 business days Ship to Canada
- 5-12 business days Ship to the UK
- 15-20 business days Ship to EU
- 7-20 business days Ship to Norway
Audersigt Tattoo Supply provides all products at factory-direct wholesale price, and all wholesalers and distributors will get our best price. We recommend Wholesalers and Distributors use shipping By Sea to save more.
Shipping cost & Tax
Note: Some limited countries(especially for some European countries such as Germany, Italy, UK and Canada, etc) may need to pay tax&duty or VAT according to your countries levying rules. You need to pay the tax&duty or VAT.
The shipping cost may vary from time to time based on the actual logistics companies’ charging fee plus the packing fee.
After you fulfill the address form, the system will calculate the shipping cost accordingly. Freight prices vary depending on the weight of the cargo and the type of cargo (general cargo, batteries, liquid cargo).
You can calculate the shipping cost on cart page. The final price is subject to the Checkout page.
Free Shipping
We will post the latest free shipping statement on our home page notification bar. Usually, Free Shipping For USA, CAN And EU Orders(except for Special Items and Expedited delivery), you will get the free shipping option at checkout automatically.
Pre-Sale Delivery Time
Regarding the pre-sale delivery time of new products, please read the product page introduction. We will release the specific details of the delivery time and pre-sale products.
Package lost and liability determination
The recipient is responsible for all losses if the postal address is wrong, resulting in the parcel not being recovered after delivery.
Audersigt Tattoo is responsible for losses caused by the courier company in transit.